After a burglary
After burglary
repairs
Had a break-in? We secure your home or business the same day, repair the door and frame, and fit stronger locks. You get photos and an invoice for your insurer.
- MLA member
- Fully insured
- Open 24/7
- Card, cash, Clearpay or Klarna
Quick answer
What should I do straight after a burglary?
Call 999 if the burglar may still be there, otherwise call 101 or report it online. Get a crime reference number, take photos before you tidy, tell your insurer, then get the home secure. We change locks and repair doors the same day.
Checked November 2026 by East London Locksmith Ltd, a Master Locksmiths Association member.
Fault finder
Break-in damage and how we fix it
Find what is happening to you. If it is not here, call us and describe it: we will tell you what it needs and what it will cost.
Tap what is happening to see the usual cause and fix.
| What you notice | Usually the cause | What we do |
|---|---|---|
| Door forced open | Frame split, keep torn out or lock broken. | Frame repaired, new keep and lock fitted. |
| Euro cylinder snapped | Lock snapping, a common way in on uPVC doors. | Anti-snap TS007 3-star or Sold Secure Diamond cylinder fitted. |
| Glass smashed | Entry through a window or glazed door. | Boarded now, glass measured for the repair. |
| Keys taken | Your keys left the house with the burglar. | Every lock they fit is changed today. |
Door forced open
Usually: Frame split, keep torn out or lock broken.
Frame repaired, new keep and lock fitted.
Euro cylinder snapped
Usually: Lock snapping, a common way in on uPVC doors.
Anti-snap TS007 3-star or Sold Secure Diamond cylinder fitted.
Glass smashed
Usually: Entry through a window or glazed door.
Boarded now, glass measured for the repair.
Keys taken
Usually: Your keys left the house with the burglar.
Every lock they fit is changed today.
After burglary repairs
What we do
We give you a detailed invoice and photos for your insurer, and fit insurance-approved locks to match your policy.
- Emergency lock replacement
- Door and frame repairs
- Temporary boarding up
- Anti-snap and BS 3621 upgrades
- Window lock repairs
- Invoices for your insurer
What is included
- Lock changes and door repairs on the same day
- Temporary boarding up if the door or glass cannot be fixed yet
- Anti-snap and BS 3621 locks to match your insurance
- Photos and a detailed invoice for your insurer
- Price agreed before we start
The first hour
After a burglary: the first hour
Being burgled is upsetting, and it is not your fault. This is the order the police and Victim Support suggest.
Victim Support: free, confidential help after a burglary, 08 08 16 89 111 (opens in a new tab)- Call 999 if they might still be thereOtherwise call 101 or report it online.
- Get a crime reference numberYour insurer will ask for it.
- Leave things where they are, then take photosDo not tidy until the police say you can, then photograph the damage and anything moved.
- Make the home secureCall us. We change locks and repair or board the door the same day.
- Tell your insurer, and your landlord if you rentRenters should let their landlord know straight away.
Good to know
What your insurer will ask for
Have these ready and your claim goes faster.
- A crime reference numberFrom the police, on 101 or online.
- Photos of the damageTaken before anything was moved or repaired.
- Our invoiceItemised, with the property address and what we replaced.
- The standard of your new locksMost policies ask for BS 3621 on wooden doors and an anti-snap cylinder on uPVC.
Good to knowWhat your insurer will ask for
- A crime reference numberFrom the police, on 101 or online.
- Photos of the damageTaken before anything was moved or repaired.
- Our invoiceItemised, with the property address and what we replaced.
- The standard of your new locksMost policies ask for BS 3621 on wooden doors and an anti-snap cylinder on uPVC.
Four simple steps
How it works
7 days a week
- Call the policeCall 999 if the burglar may still be there. Otherwise call 101 and keep the crime reference number.
- Take photosPhotograph the damage before anything is moved, for your insurer.
- Call usWe come out the same day to secure the property and repair what we can.
- Send it to your insurerYour crime reference, our photos and our invoice.
Prices
Supplied and fitted prices
All prices are supplied and fitted: the lock, fitting and labour, with no hidden extras. We confirm your price on the call before we come out.
Euro cylinders
On most uPVC and composite doors, and many wooden ones.- Kitemarked 1-star cylinder, usually with 5 keys
- from £95
- Kitemarked 3-star anti-snap cylinder
- from £130
Mortice deadlocks
5-lever British Standard (BS 3621) locks for wooden doors.- Mortice deadlock replacement
- from £120
- New mortice deadlock fitted
- £150
The locks we fit
Quality locks, not cheap imports
Not all locksmiths use the same locks. Some fit cheap unbranded locks that can wear quickly and fail. We do not.
- From proper suppliersEvery lock we fit is bought from reputable, well-established UK locksmith wholesalers.
- British Standard and KitemarkedCylinders carry the BSI Kitemark to TS007, and our mortice deadlocks meet BS 3621, the standard most home insurers ask for.
- Built to lastBranded locks work smoothly for years. Cheap ones can stick, wear and fail, which means another call-out.
- One price, all-inclusiveThe lock, fitting and labour in one price, agreed on the call before we come out.
Where we work
After burglary repairs across East London
The same service and the same prices in every borough we cover, 24 hours a day.
Can you come straight away?
Yes. We are open 24 hours and usually with you in 30 to 60 minutes.
Should I wait for the police before calling you?
If the police need to look at the door, wait until they have. You can still call us and book us to arrive straight after.
Will you give me an invoice for my insurer?
Yes. A detailed invoice with photos of the damage and the work we did.
Can you board up a door or window?
Yes, as a temporary fix until the glass or door is ready, then we come back to fit the permanent repair.
Should I wait for the police before calling you?
Call the police first. If they cannot come quickly and the home is not secure, call us. We secure the door and keep the damage for your photos.
Will you upgrade my locks while you are here?
Yes, if you want. We fit locks to the standards most insurers ask for: BS 3621 on wooden doors and an anti-snap cylinder on uPVC.
Checked November 2026 by East London Locksmith Ltd, a member of the Master Locksmiths Association. Standards and advice on this page follow UK guidance.
Sources and further help