1. Who we are
East London Locksmith Ltd (company number 16000172) is responsible for the personal information you give us. Contact us on 07958 033395 or at info@eastlondonlocksmithltd.co.uk.
2. What we collect
When you call, email or fill in a form, we collect your name, phone number, email address, the property address and details of the job.
When you send a quote request on this website, it is stored securely in our website system and emailed to us so a locksmith can call you back. If text alerts are switched on, the on-call locksmith also receives your name, phone number, postcode and the job by text message.
When you visit our website we collect basic information such as your browser type and the page that sent you to us.
3. How we use it
To give you a quote, carry out the work, send your invoice and answer your questions.
To send you offers or news, but only if you have agreed to it.
To improve our website and our service.
4. Who we share it with
We never sell, trade or rent your personal information. We share it only with companies that help us run the business, such as our website host, email and text message providers, payment providers and, if you agree to cookies, Google Analytics, or when the law requires it.
5. How we keep it safe
We use secure systems and only people who need your information to do their job can see it.
6. Cookies
Our website only sets analytics and advertising cookies if you agree. See our cookie policy for what they do and how to change your choice.
7. Your rights
You can ask to see the information we hold about you, correct it, delete it, object to how we use it, or stop marketing at any time. Email info@eastlondonlocksmithltd.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
8. Changes to this policy
We may update this policy. Any changes will be posted on this page.